Article

Using Smart Automation to Power Custom Warehousing Solutions

April 28, 2025
Article

Using Smart Automation to Power Custom Warehousing Solutions

Building the future of distribution—together, through purpose-driven partnerships and smart automation.

Building the future of distribution—together, through purpose-driven partnerships and smart automation.

At Covenant, automation isn’t just a buzzword—it’s a strategic tool we use to enhance productivity, strengthen operations, and empower our teams. We’re using technology to solve problems, not replace people, and that mindset is transforming how we support our customers and manage our distribution centers.

Because we’re driven by purpose and powered by partnership, every automation solution we implement is designed to create lasting value—for our customers, our teams, and the end user.

Automation That Supports People, Not Replaces Them

One of the most common misconceptions about warehouse automation is that it’s meant to eliminate jobs. At Covenant, the opposite is true.

We view automation as a supplemental tool that enhances how our teams work. For example, in one of our facilities, a robotic solution currently handles about 45% of inbound volume. With plans to expand that to 90%, we’re not eliminating roles—we’re evolving them. Associates are stepping into more technical positions, managing and maintaining these bots rather than unloading freight manually across multiple shifts.

The result? Greater efficiency, higher retention, and a workforce that’s continuously upskilling. It’s a people-first approach—driven by purpose.

How We Decide What to Automate—And Where

Every warehouse is different. That’s why we take a site-specific approach when implementing automation.

Our decisions are shaped by layout, product types, throughput, labor trends, and long-term goals. Sometimes the idea is initiated by the customer. More often, our engineering and operations teams proactively recommend automation based on operational pain points.

Before implementation, we evaluate whether the solution aligns with the facility’s goals, customer contracts, and potential ROI. It’s a collaborative process where both sides bring insights to the table—powered by partnership.

Building the Warehouse of the Future—Together

For some customers, automation is part of a bigger vision. We’re working alongside partners to co-design warehouse facilities that are fully optimized for automation from the ground up.

These long-term, collaborative projects reflect the trust and shared ambition that define our strongest relationships. With investment and planning from both parties, we’re creating scalable, next-gen distribution centers—built to meet tomorrow’s challenges today.

It’s what happens when you’re driven by purpose and powered by partnership.

The Power of Cross-Functional Engineering

Behind every successful automation initiative is a Covenant team working in lockstep across disciplines. Our engineers, warehouse management system developers, and quality teams align on a shared goal: operational excellence through continuous improvement.

This internal collaboration sets us apart and ensures every customer gets a customized, scalable solution—designed and refined by experts who understand the full picture.

Turning Around Struggling Warehouses—With Smart Solutions

We’ve built a strong reputation for taking over struggling distribution centers and guiding them toward operational success. Automation isn’t always the first step, but it often becomes a key enabler of long-term improvement.

Once a solid operational foundation is in place, our teams assess where automation fits—strategically, contractually, and logistically. By aligning technical solutions with business goals, we’re helping customers write powerful turnaround stories.

And we don’t do it alone. We do it side-by-side with our customers—powered by partnership.

What’s Next for Automation at Covenant?

Automation will continue to play a critical role as we help our partners tackle labor challenges, improve throughput, and stay competitive in an evolving supply chain landscape.

But no matter how advanced the technology becomes, one thing remains the same: we are driven by purpose and powered by partnership. That means every solution we implement is designed to serve people first—whether it's empowering our teams, solving for customers, or setting the stage for long-term success.

Ready to explore what automation could look like in your operation? Talk to a Covenant logistics expert today to see how we can help streamline your supply chain with purpose-driven solutions.
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