Omni channel has evolved the supply chain approach and complexity for retailers. Today’s consumer wants to shop online, by phone, or in brick-and mortar locations – and accommodating all options complicates the supply chain.
Changes to inventory management methodology and location optimization are driving decisions for major retailers. In addition to DC network optimization, retailers are determining innovative new solutions to replenish their product.
“Covenant worked with a major global retailer for more than 20 years, but it wasn’t until the company opened a produce center in Southern California that the company’s unique value was fully recognized. Covenant is now involved in approximately 200 team expedited shipments from this center – moving to the retailer’s grocery DCs on the East Coast. This fleet is nearly 90% engineered with the same trucks, trailers and drivers so service can meet this retailer’s primary metric: 98% OTIF.”