Summary
For more than a century, a global leader in peanut distribution has built its reputation on delivering the highest quality nut-based products to partners around the world. With growth came new challenges — including the need for a transportation provider capable of maintaining flawless consistency, regulatory compliance, and communication across every load.
When issues with their previous carriers began impacting load quality and delivery performance, they turned to Sims Transport, a Covenant Logistics Group company, to bring reliability and peace of mind back to their network.
The Challenge
The customer needed a transportation partner who truly understood the agricultural and food-grade transport industry — one that could ensure their peanuts arrived on time, intact, and compliant with strict food safety standards.
Their former providers struggled with:
• Load rejections due to faulty trailers and poor product handling
• Delays and inconsistent delivery schedules
• Gaps in communication and visibility across shipments
• Failure to meet stringent industry regulations
In an industry where a single rejected load can cause costly delays and lost product, the customer needed a partner with an uncompromising commitment to precision and care.
The Solution
Sims Transport developed a customized transportation program centered on reliability, compliance, and proactive communication. Key actions included:
• Establishing customer-approved restack and re-strap locations to minimize load rejections
• Deploying specialty food-grade trailers and equipment to meet strict handling standards
• Delivering premium customer service with a single point of contact for clear communication
• Implementing rigorous regulatory compliance checks for every shipment
By aligning with the customer’s operational and quality standards, Sims ensured every shipment met — and exceeded — expectations
The Results
Through disciplined execution and transparent communication, Sims Transport has built a long-standing, trusted partnership with this global peanut provider.
Performance Highlights:
• <1% trailer rejection rate
• 100% acceptance rate
• 99% on-time pick-up rate
• 99% on-time delivery rate
These results demonstrate the power of consistency and customer focus. Sims continues to support the customer’s growth, helping them maintain their reputation for excellence within the competitive global nut industry.
Why It Matters
For food-grade and agricultural shippers, reliability isn’t optional — it’s everything. Sims Transport, backed by the strength and scale of Covenant Logistics Group, delivers confidence through consistency. By combining communication, compliance, and care, we help our partners focus on what they do best — producing and distributing products that nourish the world.
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